Q&A

Kodi ndimasintha bwanji mu akaunti yanga?

Dinani pa Akaunti Yanga yomwe ili pamwamba pa tsamba.Kuchokera ku Account Dashboard yanu, dinani ulalo wa Sinthani pafupi ndi zomwe mukufuna kusintha.

Kodi mumapereka zitsanzo zaulere?

Makatoni athu onse amapangidwa mwachizolowezi, kotero mwatsoka sitimapereka zitsanzo za kukula kwa makonda.Timapereka zida zachitsanzo zaulere mukalembetsa nafe akaunti, zomwe zimawonetsa makulidwe athu a mapepala, zokutira, ndi mtundu wosindikiza.

Ndi njira zotani zolipirira zomwe zimavomerezedwa?

Timavomereza makhadi otsatirawa a kingongole ndi kirediti patsamba lathu lotetezedwa: Visa, MasterCard, Discover, ndi American Express.

Thandizeni!Ndinayiwala mawu achinsinsi anga

Ngati simukukumbukira mawu achinsinsi, dinani ulalo wachinsinsi womwe uli patsamba lolowera.Mudzatumizidwa imelo yokhala ndi malangizo oti mukhazikitsenso mawu achinsinsi.

Kodi ndingalandire bwanji mtengo wamtengo wapatali?

Mutha kulandira ma quotes nthawi yomweyo pazinthu zomwe zimaperekedwa patsamba lathu.Zotengera zomwe mwakonda zitha kufunsidwa kudzera pa kasitomala.Zolemba zamakhalidwe zimafunikira pachinthu chilichonse chomwe sichinaperekedwe kudzera patsamba lathu.Izi zikuphatikiza, koma sizimangokhala, zinthu zomwe zimagwiritsa ntchito masitampu otentha, ma embossing, zokutira zapadera, mapepala apadera, mitundu yamadontho, zomangira makonda kapena zoyikapo, kapena kusindikiza chakumbuyo.Zolemba zomwe mwakonda zitha kutenga maola 24-72, kutengera zovuta za mawuwo.Zolemba zamakonda ndizoyambira podikirira kuwunikiranso kwazojambula zomaliza

Nthawi yathu yotsogola yopangira ma quotes ndi masiku 18 abizinesi atavomerezedwa ndi zojambulajambula.Nthawi yotsogolerayi ikuwonetsa nthawi yomwe timapanga koma si chitsimikizo.Izi sizikuphatikiza nthawi yotumiza.Maoda omwe atumizidwa kapena ovomerezedwa kuti apangidwe PST Lolemba mpaka Lachisanu adzakonzedwa tsiku lotsatira lantchito.Kuyerekeza kwanthawi zonse sikuphatikiza kumapeto kwa sabata kapena tchuthi.Zinthu zonse zimatumizidwa FedEx pansi pokhapokha zitanenedwa mwanjira ina.Tikufuna adilesi yokhazikika pazotumiza zonse ndipo sitingathe kutumiza kumabokosi a PO.Oda yanu ikatumizidwa, chidziwitso chidzatumizidwa kudzera pa imelo ndi nambala yotsata.Maoda onse amakonzedwa ndikutumizidwa Lolemba mpaka Lachisanu, kupatula tchuthi.

If you have any questions, please reach out to our customer service department at Kaierda@ZGkaierda.com

Kodi zitsanzo zopanda pake ndi chiyani?

Zitsanzo zopanda pake ndi zoyera, zosasindikizidwa zamapepala amiyeso yanu yapadera.Zitsanzo zosavuta zidzafika muwiri pa $12.Kuyitanitsa chitsanzo chosavuta ndi lingaliro labwino kuwonetsetsa kuti malonda anu akukwanira bwino muzopaka zake musanayike oda yayikulu.

Zitsanzo zosavuta zidzafika zolembedwa ndi mapangidwe, mtundu wa bolodi, ndi miyeso.Ngati simukufuna kuti zitsanzo zanu zilembedwe, chonde lemberani makasitomala musanapereke oda yanu.

Kodi njira yanu yosindikiza ya digito ndi iti?

Njira yathu yosindikizira ya digito ikupezeka mu kuchuluka kwa 2 mpaka 50 pa stock yosindikizidwa (18pt).Zosindikiza za digito ndizosavuta kukwapula komanso kusweka kuposa momwe zimakhalira.Ma prototypes a digito sali ofanana ndi momwe amapangira, koma ndiabwino pazolinga zofananira.Ma prototypes ndiabwino kumisonkhano ya ogula, kafukufuku watsopano wamsika, zowonetsa malonda, ndi kwina kulikonse zomwe mukufuna kuchita zimafunikira mpikisano.Kusintha kwanthawi zonse pamawonekedwe a digito ndi masiku 7-10 abizinesi pambuyo povomerezedwa ndi zojambulajambula.

Kodi zofunikira zoperekera zojambulazo ndi zotani?

Kuti mupeze zotsatira zabwino kwambiri zosindikizira, chonde onani malangizo operekera zojambulajambula omwe ali mu ulalo womwe uli pansipa.Zojambula zonse ziyenera kukhazikitsidwa ngati CMYK kuti zisindikizidwe ndi 1/8 "kutuluka magazi. Mafonti onse ayenera kufotokozedwa kuti asalowe m'malo ndi font yokhazikika, ndipo maulalo onse ayenera kuphatikizidwa mkati mwazojambula. Zithunzi zonse ziyenera kukhala zosachepera 300 ppi. Sitikonza kapena kusintha zojambula zamakasitomala Ndiudindo wamakasitomala kuwonetsetsa kuti malangizo operekera zojambulajambula atsatiridwa bwino.Mutha kusankha kupitiriza kupanga mosalabadira malangizowa mwakufuna kwanu.

Kodi ndimatumiza bwanji zojambula?

Zojambulazo ziyenera kutumizidwa paulendo womwe watsitsidwa patsamba lathu kapena kutumizidwa ndi imelo kuchokera kwamakasitomala kuti mupeze zolemba zomwe mumakonda.Dielines sangasinthidwe kapena kusinthidwa;ngati mukufuna nambala yanthawi yomwe palibe patsamba lathu chonde lemberani makasitomala kuti muyitanitsa dongosolo lamunthu.Ngati mukuyitanitsa imodzi mwamabokosi athu a Standard Size, chonde dinani ulalo wa "Download PDF Dieline" patsamba lopanga zinthu.Kenako sankhani "Mabokosi Oyitanitsa ndi Kutumiza Zojambula."Izi zidzakutengerani molunjika ku Ngolo.Mukatsimikizira ndipo kuyitanitsa kwakonzedwa, mudzalandira imelo yotsimikizira kuti muli ndi ulalo woti mutumize zojambula zanu zomaliza.* Tidzakutumizirani imelo yaumboni wa PDF kuti muvomereze komaliza tisanasamutsire oda yanu kupanga.

Ngati mukuyitanitsa imodzi mwamabokosi athu a Size Size, chonde sankhani "Mabokosi Oyitanitsa ndi Kutumiza Zojambula" mukamaliza kusankha bokosi patsamba la omanga zinthu.Izi zidzakutengerani molunjika ku Ngolo.Mukamaliza, ndipo kuyitanitsa kwakonzedwa, mudzalandira imelo yotsimikizira kuti muli ndi ulalo woti mutumize zojambula zanu zomaliza.* Mkati mwa maola 24 ogwira ntchito mutakonza zomwe mwaitanitsa, tidzakutumizirani imelo adilesi yolumikizidwa nayo. ndi akaunti yanu.Mukayika zojambulajambula zanu pa nthawi yathu, mutha kutumiza zojambulazo kudzera pa ulalo wa imelo yanu yotsimikizira.Tikutumizirani imelo umboni wa PDF kuti muvomereze komaliza musanasamutsire oda yanu kupanga.

*If you delete, do not receive, or otherwise can’t find your Order Confirmation email, please attach your artwork in an email and send to kaierda@zgkaierda.com. Please reference your nine-digit Order # in the subject line of your email.

* Chonde dziwani kuti Nthawi Yopanga Simayamba mpaka titalandira chivomerezo chomaliza cha maumboni anu a PDF.

Kodi nthawi yanu yopangira zinthu ndi yotani?

Nthawi yathu yotsogola yokhazikika ndi masiku 10-12 abizinesi pambuyo povomerezedwa ndi zojambulajambula.Nthawi zotsogola zokhazikika zimawonetsa nthawi yomwe timapanga koma si chitsimikizo.Izi sizikuphatikiza nthawi yotumiza.Maoda omwe atumizidwa kapena ovomerezedwa kuti apange PST Lolemba - Lachisanu adzakonzedwa tsiku lotsatira la bizinesi.Kuyerekeza kwanthawi zonse sikuphatikiza kumapeto kwa sabata ndi tchuthi.Zinthu zonse zimatumizidwa FedEx pansi pokhapokha zitanenedwa mwanjira ina.Tikufuna adilesi yokhazikika pazotumiza zonse ndipo sitingathe kutumiza kumabokosi a PO.Oda yanu ikatumizidwa, chidziwitso chidzatumizidwa kudzera pa imelo ndi nambala yotsata.Maoda onse amakonzedwa ndikutumizidwa Lolemba mpaka Lachisanu, kupatula tchuthi.Chonde dziwani kuti chifukwa chotenga nawo gawo popanga mabizinesi osiyanasiyana azachipatala ndi azamankhwala, maoda onse okhudzana mwachindunji ndi mliri wa COVID-19 akukhala patsogolo pakadali pano.Chonde dziwani kuti ngati dongosolo lanu likuwoneka kuti likukhudzidwa mwanjira ina iliyonse ndi mliriwu, tidzakudziwitsani za kuchedwa kulikonse.

Kodi mumalipira ndalama zingati potumiza?

Ndalama zotumizira zimawerengedwa pa intaneti ndipo zimasiyana malinga ndi kukula kwa dongosolo, kulemera kwake, ndi kuchuluka kwa maphukusi oti atumizidwe.

Kodi ndingayang'anire bwanji kuyitanitsa kwanga?

Oda yanu ya Kaierda ikatumizidwa, mutha kutsatira phukusi lanu mosavuta.Lowani muakaunti yanu ya Kaierda ndikusankha dongosolo lomwe mukufuna kutsatira.Dinani pa nambala yanu yolondolera kuti muwone momwe mwatumizira.

Malamulo apadziko lonse lapansi atha kutsatiridwa ndi njira zachilolezo zomwe zingayambitse kuchedwa pakutumiza.Kutumiza kwina, monga kutumizidwa kumayiko ena, kumakhala ndi kutsata kochepa.

Ngati phukusi lanu likuwoneka ngati laperekedwa, koma simunalandirebe:

1. Yang'anani zidziwitso zoyesera kutumiza.

2. Sakani mozungulira malo anu otumizira phukusi lanu.

3. Onetsetsani kuti palibe wina aliyense amene walandira phukusili.

4. Dikirani mpaka kumapeto kwa tsiku popeza phukusi nthawi zina limawonekera ngati laperekedwa mukadali paulendo.

Ngati kuyitanitsa kwanu sikunafike mkati mwazenera loperekedwa ndipo simunalandire zidziwitso zoyesa kutumiza, chonde lemberani dipatimenti yathu ya Customer Service.

Ndimalumikizana ndi ndani kuti ndinene vuto?

Zowonongeka:

Ngati zinthu zomwe mwalandira zikuwoneka kuti zawonongeka, chonde lemberani oyimira makasitomala athu pano.Tiwunikanso pempho lanu ndikuthandizani kuthetsa vuto lanu posachedwa.Mukalumikizana ndi kasitomala chonde phatikizani nambala yanu ya oda komanso tsatanetsatane wazinthu zomwe zawonongeka.Ngati katunduyo akuwoneka kuti awonongeka panthawi yotumizidwa, chonde tidziwitse mkati mwa masiku a 10, chifukwa onyamula athu amangovomereza zodandaula mkati mwa nthawiyo.

Kuyitanitsa kosakwanira:

Timayesetsa kupanga ndi kutumiza zinthu zanu molondola komanso munthawi yake.Muzochitika zachilendo kuti dongosolo liri lalifupi chifukwa cha khalidwe labwino, tili ndi ufulu wokana kubwereza kwa peices zomwe zikusowa malinga ngati kuchepa kuli kochepa kapena kofanana ndi 10% ya dongosolo lenileni.Ngati muli ndi vuto ndi kutumiza kwanu kulibe zinthu, kusowa kwazinthu, kapena zinthu zolakwika, chonde lemberani dipatimenti yathu ya Makasitomala Pano.

Nkhani Yolipirira:

Chonde lemberani Makasitomala athu ndizovuta zilizonse zamabilu.Ngati muwona zolipiritsa zosaloleka kuchokera ku zgKaierda.com pa kirediti kadi kapena kirediti kadi, lemberani Kampani kapena banki ya kirediti kadi yanu kuti mutsutsane ndi zolipiritsa zosaloledwa.Ngati akaunti yanu ya Kaierda idagwiritsidwa ntchito popanda chilolezo chanu, chonde sinthaninso mawu achinsinsi a akaunti yanu apa ndi kufufuta zonse zolipirira zomwe zasungidwa.Ngati mukufuna kutseka akaunti yanu ya Kaierda, chonde lemberani Makasitomala kuti akuthandizeni.

Ogwira ntchito athu odzipereka kwa Makasitomala ali pano kuti akuthandizeni.Chonde tipatseni nambala yanu yoyitanitsa mukalumikizana nafe.Zovuta zilizonse zokhudzana ndi oda yanu, kuphatikiza zomwe zidawonongeka kapena zomwe zasowa, ziyenera kudziwika kwa Kaierda Customer Service mkati mwa masiku 30 kuchokera tsiku lobweretsa katundu wanu.

Kodi ndingasinthe kapena kuletsa oda yanga?

Ngati mukufuna kusintha kapena kuletsa gawo kapena oda yanu yonse, chonde lemberani Makasitomala athu mwachangu momwe mungathere.Tidzayesetsa kukwaniritsa pempho lanu.Chonde dziwani kuti sikungakhale kotheka kusintha kapena kuletsa oda nthawi zonse, popeza zinthu zonse zapangidwa kuyitanitsa.Ngati dongosololi likukonzedwa kale kapena likudutsa, maoda sangasinthidwe kapena kuletsedwa.

Mudzadziwitsidwa mkati mwa masiku awiri (2) abizinesi za momwe mungasinthire kapena pempho loletsa.

Kodi mumabwezera?

Chifukwa cha chikhalidwe cha mankhwala athu, sitipereka zobweza kapena ngongole pazogulitsa pokhapokha zitatsimikiziridwa kuti ndizolakwika kapena zowonongeka.Ngati mwalandira zinthu zolakwika kapena zowonongeka, chonde lemberani dipatimenti yathu ya Customer Service nthawi yomweyo.Timayesetsa kuti tikhale ndi khalidwe labwino, choncho tikukupemphani kuti mubwezere zinthu zowonongeka kapena zowonongeka kuti ziwonedwe pamalo athu.Ngati oda yabwezedwa chifukwa cha cholakwika chathu, zolipiritsa zotumizira zomwe zili mu oda yoyambirira zidzabwezeredwa.Ngati malonda anu atsimikiza kuti ndi olakwika kapena owonongeka, adzasindikizidwanso ndikutumizidwa popanda mtengo wowonjezera potsatira nthawi yathu yosinthira.

Zobweza zonse ziyenera kutsagana ndi nambala yololeza kubwerera yomwe ingapezeke mutapereka lipoti ku dipatimenti yathu ya Customer Service.Sitingathe kubweza ndalama zolipirira kutumiza.Chonde lolani masabata a 1-2 titalandira zobwezera zanu kuti mubweze ndalamazo.Sitikubweza kapena kubweza ngongole pamavuto omwe adanenedwa patatha masiku 30 atabadwa, kapena pazinthu zomwe zidawonongeka zidanenedwa patatha masiku 10 mutabereka.

Chimachitika ndi chiyani ngati musintha ndondomeko?

Kaierda ali ndi ufulu wosintha malamulo athu popanda kukudziwitsani pang'ono kapena osakudziwitsani nthawi iliyonse.Tikakhala ndi kusintha kwakukulu kwa malamulo, tidzayesetsa kukudziwitsani za zosintha zilizonse zomwe zikubwera zomwe mungayembekezere kudzera m'makalata athu.Chonde onetsetsani kuti mwalembetsa kalata yathu yamakalata, chifukwa sitingakuwonjezereni ku maimelo azidziwitso ambiri mwanjira ina.

MUKUFUNA KUGWIRA NTCHITO NAFE?